Frequently Asked Questions
Everything you need to know about shopping with Woomnow
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Woomnow accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature available on the website from 9 AM to 5 PM EST.